When does the 2018 Aspiring Conversations programme launch?
The programme is revealed at our invitation-only launch function, which takes place on Monday, February 12. It is then made public on our website at 7pm.
When can I book tickets?
Priority ticket sales for Patron Plus and Benefactor Plus supporters, as well as our Sponsors, start at our launch event on Monday, February 12.
Patrons and Benefactors of the Festival of Colour can book online from 9am on Monday, February 19.
General ticket sales start at 8:30am on Friday, February 23.
How can I book tickets?
Online via this website, by phone on 022 4 849 669 or in person at the Lake Wanaka Centre box office on Friday, February 23 and Saturday, February 24 from 8:30am to 2pm.
The box office will then re-open from Friday April 6 to Sunday April 8, from 8.00am.
Where do I collect my tickets from?
If you have bought tickets online or by phone, they will be available to collect from the Lake Wanaka Centre from Friday April 6 from 8am.
Do all the patrons and sponsors buy all the tickets before public sales?
No. We limit Patrons and Benefactors to four tickets per session during the priority sales period, and always ensure we keep at least 30% of the seats for each venue for public sales.
Can I buy tickets at the door?
Yes, if the session has not sold out you will be able to buy tickets at the door – but we do recommend pre-purchasing if you can. It is always best to phone 022 4 849 669 to check.
What if I buy a ticket to a session and then find I can’t go?
Sorry but we can’t offer refunds. If you find you can’t go to a session, then either try and pass your ticket to a friend or relative, or you can use our ticket exchange board which will be situated in the foyer of the Lake Wanaka Centre from Friday April 6.
How does the Ticket Exchange Board operate?
Just come along to the foyer at the Lake Wanaka Centre from Friday April 6, and if you have a ticket to sell complete a card with your name and phone number and which tickets you have available. If you are looking for tickets for a particular performance, then you can full in a card too. You can then make your own personal transactions.
Are there any reserved seats?
We only reserve seats for our Benefactors and Sponsors – these are the people that help to make the festival possible through their support, so we think it’s OK to reserve them seats!
What if a performance is cancelled?
If we must cancel a performance due to any unforeseen circumstances we will do our best to get in touch with you – either by text or email – and it will be advertised on Radio Wanaka, Wanaka App and Facebook and Twitter. We will then refund the price of the tickets minus any transaction fees.
What if I need disabled access?
Please contact the Festival Office on 03 443 4172. If you require assistance to access one of our venues then please contact us in advance.
Can I bring a baby into a session?
A baby or young child that can sit quietly on your lap is permitted. Out of respect for others we would ask you to move out of the auditorium if your child becomes unsettled.
Can I get something to eat and drink at all venues?
The Lake Wanaka Centre has a selection of food and drink, and a coffee cart out front.
Can I buy a festival T-shirt?
We produce a small number of t-shirts so that you can identify our staff and volunteers. Sometimes we have a few left over for sale, so please ask at the Festival box office.
What time do doors open?
The venue will open 30 minutes before each session.
How do I become a volunteer?
If you would like to join our team of ‘unpaid lovers of the arts’ then please contact Anna on firstname.lastname@example.org
How do I become a Patron or Sponsor?
Our Patrons and Sponsors together contribute 38% of our income. As we are a non-profit making organisation we rely on this income so that we can keep tickets prices down and keep the Festival accessible for all. If you would like to be one of the people or companies that make the festival happen then please get in touch with our General Manager Laura Williamson today at email@example.com.
When is the 2018 Aspiring Conversations?
April 6 to 8, 2018 (Easter will be April 1).
When is the 2019 Festival of Colour?
April 2 to 7, 2019 (Easter will be April 21).
Why are the dates different each festival?
We move the dates to fit around Easter and the school holidays. Our schools programme is an important component of the festival, and so we always go in term time, and as Easter moves between March and April we alter our dates accordingly to fit best with the Autumn colours and the school terms. We will always be in the month of April.
What is Aspiring Conversations?
Aspiring Conversations is a festival of ideas and thinkers which sits within the Festival of Colour and as its own stand alone Festival in the off year. The next one will be April 6 to 8, 2018.
Anything else you want to know? Then please email us on firstname.lastname@example.org